FAQ
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
Q: How do I know which size to order?
A: Each product page includes a detailed size chart to help you choose the best fit. If you’re in between sizes, we recommend sizing up for comfort.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders above [set your amount]. Standard shipping rates apply for smaller orders.
Q: How long will it take to receive my order?
A: Orders are processed within 1–2 business days. Delivery typically takes 5–7 business days, depending on your location.
Q: Can I return or exchange an item?
A: Yes, items can be returned or exchanged within 14 days of delivery as long as they are unworn, unwashed, and in original condition.
Q: Do you ship internationally?
A: Yes, we ship worldwide. International shipping costs and delivery times will be calculated at checkout.
Q: How do I track my order?
A: After your order is shipped, you’ll receive a tracking link via email to follow your package.
Q: Are your products true to size?
A: Most of our items fit true to size. Please check the size chart provided on each product page for the best guidance.
Q: How should I care for my clothes?
A: We recommend machine washing in cold water and air drying to maintain fabric quality and extend product life.
Q: Can I change or cancel my order after placing it?
A: Yes, but only if your order hasn’t been processed yet. Please contact us within 12 hours of placing your order for changes or cancellations.